ID Theft…

OK…normally I don’t use our blog space for shameless product promotion, but I’m super excited about a new service we are offering!  Every member at Montana 1st is going to be automatically enrolled in an IDENTITY THEFT protection service.  Best part…it only cost $1.25 each month and covers three generations of your family!!!  I’ll give you a few details here, but if you have any questions, comments, concerns feel free to give us a call!!!

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What is the Recovery Benefit?

A certified and licensed specialist, called a Recovery Advocate, will contact you by telephone and will perform all of the tasks required for recovery from identity theft, including all research, forms, phone calls, follow-up and working with law enforcement.

How much does it cost?

This benefit is available for $1.25 per account and includes the accountholder, the spouse or domestic partner, all eligible dependants to age 25 and parents living at the same permanent residence address, or in nursing home, assisted living, hospice or deceased less than 12 months. That’s 3 generations!

How does the process work?

The Advocate will create a customized recovery plan and will perform all of the legwork for you by special authorization.

How long does recovery take?

An Advocate is assigned, damage assessed and a plan in place in as little as 3 business days. Depending on the nature of the problem it may take longer to resolve all incidents of fraud.

What if my friend or family member committed the crime?

You are still eligible for the recovery services; however, you will be required to file a police report.

Is there a time limit?

There is no time limit on recovery. The Advocate will continue to work on your behalf until all incidents of fraud are resolved.

Do I need to be sure it’s identity theft?

The Advocate will do the research to determine if identity theft exists. In any event the Advocate can advise you of your rights and what to watch for in order to spot identity theft.

How do I take advantage of the benefit?

Tell any of the representatives at the branch; they will take your contact information and send it to the Recovery Advocate, who will contact you within 1 business day.

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